When reviewing productivity and output, the single greatest contributor, and the least often reviewed area of any business are its processes.
These processes which are responsible for transforming a material or input into a marketable product or service are often archaic, slow, redundant, irrelevant and without clear connection to customer requirements. As such, they often result in significant cost overheads, are slow and unresponsive, miss the mark in terms of customer expectation, and are one of the key contributors to employee dissatisfaction and staff turnover.
When identifying critical processes to redesign and deploy, Reveal use all current best practice process excellence approaches including a combination of Lean, Six Sigma, Customer Centred Design, and Agile in conjunction with our own Rapid Review Method (RRM) to ensure your processes are lean, error-prone, customer-centric and agile.
Business Process Engineering
